Order Changes and Cancellations

Change Requests

If you need to update your order details, please contact our customer support team as soon as possible after placing your order.

Please provide the following information when contacting us:
Order number
Email address used during checkout
Requested change details

Common requests may include:
Address corrections
Product option changes
Quantity adjustments
Order cancellation requests

Email: service@clevarv.com

Order Change Limitations

We will make every reasonable effort to assist with order updates before your order enters processing.

However, order changes and cancellations cannot always be guaranteed. Once an order has entered:
Processing
Packaging
Fulfillment
Shipping

modifications may no longer be possible because the order may already be prepared for delivery.

Address Updates

Customers are responsible for providing accurate delivery information during checkout.

If you notice an incorrect or incomplete address after placing your order, please contact us immediately.

While we will try to assist with address updates, changes cannot be guaranteed after order processing has started.

Cancellation Requests

If you would like to cancel your order, please contact our support team as soon as possible.

If a cancellation request is approved before processing begins, the order will be canceled and any eligible refund will be issued to the original payment method where possible.

Refund Processing

Approved refunds are processed back to the original payment method whenever possible.

Please note that payment providers, banks, or financial institutions may require additional processing time before the refund appears in your account.

Need Help With Your Order?

If you have questions about changing or canceling an order, our support team is ready to assist you.

Email: service@clevarv.com